Privacy Policy

1. Introduction

Hipsoiclearing ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hipsoiclearing.world and use our services.

This policy complies with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable data protection laws in Ireland and the European Union.

2. Data Controller Information

The data controller responsible for your personal data is:

Company Name: Hipsoiclearing
Address: Clos Caoin, 1 Mount St, Clare, Claremorris, Co. Mayo, Ireland
Email: connectuse@hipsoiclearing.world
Country: Ireland

3. Personal Data We Collect

We may collect the following categories of personal data:

3.1 Information You Provide Directly

Name and contact information (email address, phone number)
Order request details you submit through our website (for example, product interest and any message you include)
Communications with our customer service team
Any other information you choose to provide

3.2 Information Collected Automatically

IP address and device identifiers
Browser type and version
Operating system
Pages visited and time spent on our website
Referring website addresses
Cookie data (see our Cookie Policy for details)

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

Contract Performance (Article 6(1)(b)): Processing necessary to fulfill orders and provide our services
Consent (Article 6(1)(a)): Processing based on your explicit consent, such as marketing communications
Legitimate Interests (Article 6(1)(f)): Processing for our legitimate business interests, such as improving our services and preventing fraud
Legal Obligation (Article 6(1)(c)): Processing required to comply with legal requirements

5. Purposes of Data Processing

We use your personal data for the following purposes:

Responding to your order requests and inquiries
Communicating with you about availability, delivery details, and payment options related to your request
Sending promotional communications (only where you have opted in)
Improving our website and services
Analyzing website usage and trends
Detecting and preventing fraud
Complying with legal obligations
Protecting our rights and the safety of our users

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law:

Order and transaction data: 7 years (for tax and accounting purposes)
Customer service communications: 3 years after the last interaction
Marketing consent records: 3 years after consent withdrawal or last engagement
Website analytics data: 26 months

7. Data Sharing and Third Parties

We may share your personal data with:

Payment processors: If you complete a purchase after confirmation, to securely process transactions
Shipping providers: If an order is confirmed and dispatched, to deliver your order
Analytics providers: To analyze website usage
Legal authorities: When required by law

We do not sell your personal data to third parties. All third-party service providers are contractually obligated to protect your data and process it only for specified purposes.

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When such transfers occur, we ensure appropriate safeguards are in place, including:

Standard Contractual Clauses approved by the European Commission
Transfers to countries with adequacy decisions
Binding Corporate Rules where applicable

9. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

Right of Access (Article 15): Request a copy of your personal data
Right to Rectification (Article 16): Request correction of inaccurate data
Right to Erasure (Article 17): Request deletion of your personal data ("right to be forgotten")
Right to Restriction (Article 18): Request limitation of processing
Right to Data Portability (Article 20): Receive your data in a structured, machine-readable format
Right to Object (Article 21): Object to processing based on legitimate interests or direct marketing
Right to Withdraw Consent (Article 7): Withdraw previously given consent at any time
Right to Lodge a Complaint: File a complaint with the Data Protection Commission of Ireland

To exercise any of these rights, please contact us using the details provided in Section 2.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

Encryption of data in transit and at rest
Secure server infrastructure
Access controls and authentication
Regular security assessments
Employee training on data protection

11. Cookies

Our website uses cookies and similar technologies. For detailed information about how we use cookies, please refer to our Cookie Policy.

12. Marketing

We do not send marketing emails unless you have opted in. If you have opted in, you can withdraw your consent at any time by contacting us using the details in Section 2.

13. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

15. Supervisory Authority

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the supervisory authority:

Data Protection Commission
21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
Website: www.dataprotection.ie